Universal Moving Services (“UMS,” “we,” “our,” or “us”) respects your privacy and wants you to understand how we collect, use, and protect the information you share with us through this website. By using our site, you agree to the practices described in this policy.
Information We Collect
When you request a quote, fill out a contact form, or call our office, we may collect your name, phone number, email address, moving dates, and details about your move such as pickup and delivery locations and inventory size. If you browse our website, we may also collect basic technical information like your IP address, browser type, and pages visited, typically through cookies or similar tracking technology.
How We Use Your Information
- To prepare and follow up on moving quotes
- To schedule and coordinate your move
- To respond to questions or customer service requests
- To improve our website and the services we offer
- To send you information about your move, such as confirmations or scheduling updates
We do not sell your personal information to third parties. We may share information with trusted vendors who help us operate our business, such as scheduling or communications tools, but only to the extent needed to provide our services to you.
Cookies
Our website may use cookies to remember your preferences and understand how visitors use our site. Most browsers let you control or disable cookies through their settings, though doing so may affect how parts of our site function.
Data Security
We take reasonable steps to protect the information you share with us, including limiting access to customer data to staff who need it to do their jobs. No method of transmission over the internet is completely secure, so while we work to protect your information, we cannot guarantee absolute security.
Your Choices
You can ask us at any time what information we have on file for you, request corrections, or ask that we delete information we no longer need to retain. To make any of these requests, contact our office directly using the information on our Contact page.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this privacy policy or how we handle your information, please reach out through our Contact page and our team will get back to you.